Customer Reviews for Valet Custom Cabinets & Closets

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Wendy, U., San Jose, 7/23/2014-Master Closet,Office

Posted by Cynthia Nijmeh on Jul 24, 2014 2:59:00 PM

We just finished a master closet and office bulid with Valet and couldn't be happier.

We worked with Shari and she was great. She came out to our home and asked thoughtful questions and came up with great designs that maximized our space. I really can't believe how much space we have now, and I love my closet and office so much I can't stop looking at them :-)

The installers arrived early and were great throughout the installation. There were a couple of items on the closet that weren't quite right and the installer was diligent about following up and getting them resolved within a couple of days.

A great experience from start to finish and it's rare you can say that when working with contractors on your home !

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Topics: Custom Closets, Closet Organization, houzz professional designers, Custom Bookshelves, Closet Organization Tips, Customer Satisfaction

Andy, P., Belvedere Tiburon, 6/20/2014

Posted by Cynthia Nijmeh on Jun 24, 2014 10:06:00 AM
We recently had Valet install a new office. Jerry Archer was our consultant. He is very through and did a great job. He listened to our needs, offered suggestions and graciously adapted to our schedule. Our installation went smoothly.  Our installers Mark & Zoltan were kind, efficient and neat. We are very pleased with the results and have already recommended Valet to other friends. We look forward to working with Jerry on another project soon.
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Topics: Custom Closets, Custom Entertainment Centers, Closet Organization, Custom Wall Beds, multi-function rooms, Custom Home Offices, Closet Organization Tips, Green, Handles and Knobs Selection, Customer Satisfaction, repeat customer, Announcements, Awards

Nancy,J., Cupertino, 6/20/2014

Posted by Cynthia Nijmeh on Jun 20, 2014 10:25:00 AM
I was very happy with Valet. I had a hard time deciding to go ahead and let professionals make sense of my closet space --- I assumed it would be super expensive and complicated.  I was interested in Valet because they have a beautiful showroom --- I visited unannounced and everyone was very friendly and helpful, did not pressure me. The price for what I wanted to do was very reasonable too, wish I had done it earlier. I worked with Shari Krandel as my design consultant and she was great. Listened to what I wanted, was very tactful explaining why some things might not work too well, and very helpful suggesting solutions to various  wants and needs. Our installer was great too, he worked solo and got it done quickly and efficiently. At one point he realized something he had been given was wrong --- I figured everything would be delayed. But since Valet's factory is local he just called them and went and picked up what he needed --- was back in no time and finished the job. Really a delight --- even my husband (who was very wary about the project) could find nothing to complain about.  

I definitely recommend Valet and Shari Krandel --- go check out their showroom, it's terrific and the people are friendly and very helpful.
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Topics: Reviews, Custom Closets, Closet Organization, Closet Organization Tips, Customer Satisfaction, repeat customer, Announcements, Customer Service

Sandy, S., San Jose, 5/26/2014

Posted by Cynthia Nijmeh on Jun 12, 2014 11:11:00 AM
What a fantastic company to work with!  I was overwhelmed trying to figure out how to organize my garage and Shari, my salesperson, not only helped with the design of the storage cabinets, but she gave me excellent tips.  The project turned out great!  Everyone in the company was friendly and professional.  The products are top of the line.
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Topics: Reviews, Custom Closets, Closet Organization, houzz professional designers, multi-function rooms, Closet Organization Tips, Green, Customer Satisfaction, Remodeling, Customer Service, Awards

Sue,L., Cupertino,5/23/2014

Posted by Cynthia Nijmeh on Jun 12, 2014 11:08:00 AM
Our new office space is perfect!

After visiting the Campbell showroom and working with Robert on design, installation went smoothly and quickly just 4 weeks later. Every staff member we worked with - from design, scheduling, installation, and accounting - was friendly, knowledgeable, competent, and professional - a real pleasure to work with. 

The showroom had wonderful room-sized displays in a variety of price points - not just the high-end products - configured in a way to inspire the customer. Probably every cupboard, closet, shelf, desk, table, and bed that they offer was incorporated into at least one of the design rooms.

Three things impressed us in particular. (1) We especially appreciated Robert's 'soft sell' style. There was no pressure to upgrade our materials selections to more expensive styles. (2) During installation, we discovered that 2 cabinet vents had not been installed. The cabinet was returned to the shop immediately to correct the oversight and installation was completed the same day. (3) The installation crew kept their work area neat and left things super clean upon departure. 

We would recommend Valet Custom Cabinets & Closets to anyone without reservation.
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Topics: Reviews, Custom Closets, Closet Organization, multi-function rooms, Closet Organization Tips, Customer Satisfaction, Remodeling, Customer Service, Awards

Katherine, S., Palo Alto, 5/22/2014

Posted by Cynthia Nijmeh on Jun 12, 2014 11:04:00 AM
I had a great experience with Valet Custom Cabinets & Closets and highly recommend working with them.  I really enjoyed collaborating with their designer, Karin.  She took all of my ideas and suggestions and put together a beautiful built-in wall-to-wall dresser/shelving combination design including a built in mirror unit, matching under window bench-dresser and matching nightstand.  The quality and precision of the materials and workmanship was beautiful.  They provided realistic production schedules and arrived on site on time.  The installers were courteous, skilled professionals, who left the install site as tidy as when they started.  Valet Custom even accommodated and excelled in adding some specialty lighting and shelving additions that I asked for after the initial install.  They were always a joy to work with and can create practically any type of bedroom, closet or home space you could imagine.  I'm happy to give them the highest rating.
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Topics: Reviews, Custom Closets, Closet Organization, multi-function rooms, Closet Organization Tips, Customer Satisfaction, Remodeling, Customer Service, Awards

Chris, G., Campbell, 5/7/2014

Posted by Cynthia Nijmeh on May 9, 2014 11:22:00 AM
Valet did a great job on the closet in our master bedroom. It wasn't a straight forward design since the closet has a weird corner on the inside, but Shari took time to ask us lots of questions and create a design that works for us. Valet had great attention to detail that I didn't find in the other businesses who gave us quotes. The final product gives us a ton more space, is very functional and looks great. Valet is super responsive with emails/calls and Kristi also helped to schedule us at a time that worked for us. Installers did a great, clean job. I thought pricing would come out higher than the others but it actually came out the same if not a bit cheaper. 
I highly recommend Valet and am 100% satisfied with our new closet!
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Topics: Custom Closets, Closet Organization, Custom Wall Beds, Closet Organization Tips, Customer Satisfaction, Customer Service

Cindy, S., Los Altos, 5/5/2014

Posted by Cynthia Nijmeh on May 9, 2014 11:11:00 AM
We did a remodel with IKB (in Los Altos) that included a larger master closet.  Ward  provided an excellent design that met our needs and respected our budget.  We love our new closet, especially the shoe shelves and the integrated, slide out laundry baskets, and the slide out valet bars.  Their product is well designed and well constructed.  Installers did a good job.
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Topics: Custom Closets, Closet Organization, Closet Organization Tips, Customer Satisfaction, Customer Service

Suzanne, V., Danville, CA 4/19/2014

Posted by Cynthia Nijmeh on Apr 19, 2014 4:36:00 PM
I was very happy with our Danville designer, Jerry Archer.  He was friendly, thorough, new his product, and was efficient in all aspects. 
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Topics: Custom Closets, Custom Entertainment Centers, garage organization, Custom Wall Beds, Custom Murphy Beds, multi-function rooms, Custom Bookshelves, Custom Home Offices, Closet Organization Tips, garage floors, Custom Garages, Green, Handles and Knobs Selection, Customer Satisfaction, Awards

Allison, S., San Jose, 4/17/2014

Posted by Cynthia Nijmeh on Apr 18, 2014 2:48:00 PM
Valet did a simply outstanding job on our garage cabinets!

First designer, Mark Olson, came to our home and took precise measurements then spoke to my husband and I about what we wanted. I'm sure it was a bit like family counseling for Mark Olson. He had to meet all our needs.

My husband needed extra wide cabinets for a telescope, tool drawers, a work surface, and special outlets for sprinkler and outdoor lighting controls. Our son needed a dedicated sports equipment cabinet. Our daughter needed a place for art supplies and crafts with pull out shelves. I required shallow cabinets for food stored and deep shelves for holiday decor and canning equipment. And we course we required storage for all the things one usually puts in a garage. Plus we wanted it to be beautiful so the room could be used as a bonus room for kids parties and playtime.  

Boy did Mark Olson and Valet Closets get it right. Our garage is the envy of everyone on the block. People have actually stopped by to say how much they admire it and ask who did it. It always looks so clean with everything in its proper place behind nice white cupboard doors. Valet even referred us to a crew who could epoxy the floor giving it a durable enhanced finish.

The quality of their product is outstanding, thick shelves I know will never bow under the weight of what we stack on them. The workmanship is impeccable, seamless joints. The installers were clearly well skilled and experienced. The entire operation from design though contract, scheduling, installation and payment was professional. My husband and I are meticulous people who demand prompt professional service. Valet did not disappoint.

The Valet cabinets in our garage add great value to our home. It was well worth the price to have Mark Olson design the perfect solution to our storage needs.

Thank you Valet!
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Topics: Custom Closets, Custom Entertainment Centers, garage organization, Closet Organization, houzz professional designers, Custom Wall Beds, Custom Home Offices, Closet Organization Tips, Customer Satisfaction, Awards

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