Customer Reviews for Valet Custom Cabinets & Closets

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Melanie, Y., Brisbane, 8/8/2014-Master Closet

Posted by Cynthia Nijmeh on Aug 9, 2014 12:26:00 PM

Gia, I hope you know that we're really excited about our closet.  I'm referring you to the whole community in Brisbane because you were so thoughtful and responsive.  Your design really proves that you excel in what you do.  Thank you for such a wonderful experience!

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Topics: Custom Closets, houzz professional designers, Customer Satisfaction, Announcements, Awards

Kelly, H.,San Jose, 8/1/2014-Walk-in Closet

Posted by Cynthia Nijmeh on Aug 9, 2014 12:19:00 PM

I was referred to Mark Olson at Valet and could not be happier with the results!!  Valet designed and installed our Master walk in closet and I just love it!! He did a fantastic job of looking at what we had, listening to what we wanted, showing us things we would not have considered, and then designing something that was just right for us.  
The team that installed our closet also did an excellent job!!  They were very nice, consulted with me when questions came up, kept me up to date on their progress, and finished early.
Overall, this was a great experience and I will use Valet again the next time!!

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Topics: Reviews, Custom Closets, houzz professional designers, Customer Satisfaction, Customer Service, Awards

Ed,S.,Aptos,7/28/2014-Wall Bed and Cabinet

Posted by Cynthia Nijmeh on Jul 28, 2014 1:59:00 PM

We just finished a custom wall bed and cabinet project and are extremely happy with the results.Mark Olson was our initial contact person and designer and we would highly recommend Mark and Valet Custom Cabinets. Mark was great at responding to our email or telephone inquiries. The scheduling and installation also went very smoothly. 
We compared product and prices with California Closets and the decision to go with Valet was made pretty easy by the professional care and service we received from Mark, Larry and the Valet staff.

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Topics: Reviews, Custom Wall Beds, Custom Murphy Beds, Customer Satisfaction, repeat customer, Customer Service, Awards

Jason, S., San Jose, 7/26/2014-Closet,Office,Garage

Posted by Cynthia Nijmeh on Jul 24, 2014 3:01:00 PM

Robert and his team installed Master Bedroom, Office and Garage Cabinets/closets.  They were meticulous in their design and to our needs.  They installed everything within 3 days and we are so happy with the quality and the way the closets look.   We couldn't recommend them more.

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Topics: Reviews, Custom Closets, garage organization, houzz professional designers, Custom Home Offices, garage floors, Custom Garages, Customer Satisfaction, repeat customer, Customer Service, Awards

Wendy, U., San Jose, 7/23/2014-Master Closet,Office

Posted by Cynthia Nijmeh on Jul 24, 2014 2:59:00 PM

We just finished a master closet and office bulid with Valet and couldn't be happier.

We worked with Shari and she was great. She came out to our home and asked thoughtful questions and came up with great designs that maximized our space. I really can't believe how much space we have now, and I love my closet and office so much I can't stop looking at them :-)

The installers arrived early and were great throughout the installation. There were a couple of items on the closet that weren't quite right and the installer was diligent about following up and getting them resolved within a couple of days.

A great experience from start to finish and it's rare you can say that when working with contractors on your home !

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Topics: Custom Closets, Closet Organization, houzz professional designers, Custom Bookshelves, Closet Organization Tips, Customer Satisfaction

John, G., San Jose, 7/21/2014-Garage

Posted by Cynthia Nijmeh on Jul 24, 2014 2:53:00 PM
I cannot belive my garage could look so great everybody was great to work with and right on time I am so happy with this job big john
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Topics: Reviews, Customer Satisfaction, repeat customer, Announcements, Awards

Paul, V., Sunnyvale,7/18/2014-Walk-in Closet

Posted by Cynthia Nijmeh on Jul 8, 2014 2:10:00 PM

Larry and team are awesome, fast, cost effective and wonderful to work with!!!! We LOVE our new walk in closet.....I highly recommend them......

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Topics: Reviews, Custom Closets, Closet Organization, houzz professional designers, Customer Satisfaction, repeat customer, Announcements, Customer Service, Awards

Richard, T., Los Gatos, 7/1/2014

Posted by Cynthia Nijmeh on Jul 8, 2014 2:04:00 PM
We went to custom valet due to the good reviews on yelp and because all the other companies we had tried had come up with their own ideas of what we wanted or were outrageously expensive. 

From the moment we walked into the showroom we were impressed by the friendliness of the staff and the in depth knowledge they had of their business. We worked with Mark Olson who was a delight. He listened to what we wanted, suggested good ideas of his own and came out to our house many times to ensure he got the design exactly right. After installation was complete we wanted another change and he was again totally understanding and made our tasks a reality quickly and efficiently

Finally the installation crew deserve a mention. They were polite, quiet, cleaned up each day and once again were a delight to work with.

I cant recommend Mark and Valet Custom highly enough. This was truly a great experience.
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Topics: Custom Closets, garage organization, Closet Organization, Custom Murphy Beds, Custom Garages, Customer Satisfaction, Customer Service, Awards

Andy, P., Belvedere Tiburon, 6/20/2014

Posted by Cynthia Nijmeh on Jun 24, 2014 10:06:00 AM
We recently had Valet install a new office. Jerry Archer was our consultant. He is very through and did a great job. He listened to our needs, offered suggestions and graciously adapted to our schedule. Our installation went smoothly.  Our installers Mark & Zoltan were kind, efficient and neat. We are very pleased with the results and have already recommended Valet to other friends. We look forward to working with Jerry on another project soon.
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Topics: Custom Closets, Custom Entertainment Centers, Closet Organization, Custom Wall Beds, multi-function rooms, Custom Home Offices, Closet Organization Tips, Green, Handles and Knobs Selection, Customer Satisfaction, repeat customer, Announcements, Awards

Nancy,J., Cupertino, 6/20/2014

Posted by Cynthia Nijmeh on Jun 20, 2014 10:25:00 AM
I was very happy with Valet. I had a hard time deciding to go ahead and let professionals make sense of my closet space --- I assumed it would be super expensive and complicated.  I was interested in Valet because they have a beautiful showroom --- I visited unannounced and everyone was very friendly and helpful, did not pressure me. The price for what I wanted to do was very reasonable too, wish I had done it earlier. I worked with Shari Krandel as my design consultant and she was great. Listened to what I wanted, was very tactful explaining why some things might not work too well, and very helpful suggesting solutions to various  wants and needs. Our installer was great too, he worked solo and got it done quickly and efficiently. At one point he realized something he had been given was wrong --- I figured everything would be delayed. But since Valet's factory is local he just called them and went and picked up what he needed --- was back in no time and finished the job. Really a delight --- even my husband (who was very wary about the project) could find nothing to complain about.  

I definitely recommend Valet and Shari Krandel --- go check out their showroom, it's terrific and the people are friendly and very helpful.
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Topics: Reviews, Custom Closets, Closet Organization, Closet Organization Tips, Customer Satisfaction, repeat customer, Announcements, Customer Service

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