Customer Reviews for Valet Custom Cabinets & Closets

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Andy, P., Belvedere Tiburon, 6/20/2014

Posted by Cynthia Nijmeh on Jun 24, 2014 10:06:00 AM
We recently had Valet install a new office. Jerry Archer was our consultant. He is very through and did a great job. He listened to our needs, offered suggestions and graciously adapted to our schedule. Our installation went smoothly.  Our installers Mark & Zoltan were kind, efficient and neat. We are very pleased with the results and have already recommended Valet to other friends. We look forward to working with Jerry on another project soon.
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Topics: Custom Closets, Custom Entertainment Centers, Closet Organization, Custom Wall Beds, multi-function rooms, Custom Home Offices, Closet Organization Tips, Green, Handles and Knobs Selection, Customer Satisfaction, repeat customer, Announcements, Awards

Sandy, S., San Jose, 5/26/2014

Posted by Cynthia Nijmeh on Jun 12, 2014 11:11:00 AM
What a fantastic company to work with!  I was overwhelmed trying to figure out how to organize my garage and Shari, my salesperson, not only helped with the design of the storage cabinets, but she gave me excellent tips.  The project turned out great!  Everyone in the company was friendly and professional.  The products are top of the line.
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Topics: Reviews, Custom Closets, Closet Organization, houzz professional designers, multi-function rooms, Closet Organization Tips, Green, Customer Satisfaction, Remodeling, Customer Service, Awards

Sue,L., Cupertino,5/23/2014

Posted by Cynthia Nijmeh on Jun 12, 2014 11:08:00 AM
Our new office space is perfect!

After visiting the Campbell showroom and working with Robert on design, installation went smoothly and quickly just 4 weeks later. Every staff member we worked with - from design, scheduling, installation, and accounting - was friendly, knowledgeable, competent, and professional - a real pleasure to work with. 

The showroom had wonderful room-sized displays in a variety of price points - not just the high-end products - configured in a way to inspire the customer. Probably every cupboard, closet, shelf, desk, table, and bed that they offer was incorporated into at least one of the design rooms.

Three things impressed us in particular. (1) We especially appreciated Robert's 'soft sell' style. There was no pressure to upgrade our materials selections to more expensive styles. (2) During installation, we discovered that 2 cabinet vents had not been installed. The cabinet was returned to the shop immediately to correct the oversight and installation was completed the same day. (3) The installation crew kept their work area neat and left things super clean upon departure. 

We would recommend Valet Custom Cabinets & Closets to anyone without reservation.
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Topics: Reviews, Custom Closets, Closet Organization, multi-function rooms, Closet Organization Tips, Customer Satisfaction, Remodeling, Customer Service, Awards

Katherine, S., Palo Alto, 5/22/2014

Posted by Cynthia Nijmeh on Jun 12, 2014 11:04:00 AM
I had a great experience with Valet Custom Cabinets & Closets and highly recommend working with them.  I really enjoyed collaborating with their designer, Karin.  She took all of my ideas and suggestions and put together a beautiful built-in wall-to-wall dresser/shelving combination design including a built in mirror unit, matching under window bench-dresser and matching nightstand.  The quality and precision of the materials and workmanship was beautiful.  They provided realistic production schedules and arrived on site on time.  The installers were courteous, skilled professionals, who left the install site as tidy as when they started.  Valet Custom even accommodated and excelled in adding some specialty lighting and shelving additions that I asked for after the initial install.  They were always a joy to work with and can create practically any type of bedroom, closet or home space you could imagine.  I'm happy to give them the highest rating.
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Topics: Reviews, Custom Closets, Closet Organization, multi-function rooms, Closet Organization Tips, Customer Satisfaction, Remodeling, Customer Service, Awards

Susan, D.,Half Moon Bay, 5/10/2014

Posted by Cynthia Nijmeh on May 13, 2014 10:20:00 AM
My experience with Valet was absolutely stellar!!!  The designer I worked with was Gia.  Our project involved converting a study into a guest room by installing a Murphy bed / wall bed. 

Gia was right on time for our in- home consultation and she provided a great deal of advice based on her years of experience and similar projects.  Initially, I wasn't even sure about the right color. Gia's advice ranged from color to features and down to the hardware to complement our decor.  

Later, Gia and I had a phone call and Gia shared her desktop as she finalized the design and sent it over for sign off.  Way cool.

The install was flawless (and neat/ cleaned up afterwards).  The wall unit is perfect, when you open the cabinet doors they feel solid.  The baseboard molding was cut absolutely perfectly where it joins the molding for the room.  The installer is a craftsman and it shows.

After I got the bed made up, I decided to give it a test run.  I loved that the bed came with a high quality mattress.  I took a late afternoon nap (as soon as the installer left).  The bed was sooooo comfy that I didn't want to get up.  Our guests have raved about the mattress quality, comfort and beauty of our our guest bed and wall unit.

The unit includes everything a guest could want; hanging storage, storage area for comforter and pillows, drawer storage, a small bedside table ( with outlets for electronics in the back) and overhead lights with a conveniently located switch and space for artwork that is hidden until you open the bed.  They thought of everything. 

When we priced out wall beds, there were less expensive options than Valet.  As I looked through Yelp reviews, I quickly ruled them out.  Thank you Valet for a job well done!    

I would not hesitate to recommend Valet.  In addition, we have additional projects coming up and we are already planning to use Valet!!
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Topics: Custom Closets, Custom Wall Beds, Custom Murphy Beds, multi-function rooms, Custom Bookshelves, Custom Home Offices, Green, Handles and Knobs Selection, Customer Satisfaction

John, C., San Mateo, 4/24/2014

Posted by Cynthia Nijmeh on Apr 30, 2014 11:29:00 AM
Valet recently installed a major set of built-ins in our second bedroom/home office. The installation included a Murphy bed, computer desk space, lots of storage drawers and cabinets, and a neat pull-out table. The price was less than we planned and value was far higher than anticipated. The ordering was painless and the scheduling was done well in advance. The installation crew was on time and worked diligently for two days and left us with a perfect install and a clean an undamaged room. Gia has been such a great sales rep and designer for our project! She monitored everything and provided follow-up several times to ensure that we were happy with every detail. We were - and still are! We highly recommend Valet and are planning our next projects - the master bedroom and the laundry room. Thanks Gia!!
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Topics: Custom Closets, Custom Wall Beds, Custom Murphy Beds, multi-function rooms, Custom Bookshelves, Custom Home Offices, Customer Satisfaction, Announcements, Customer Service, Awards

Julie, H., Menlo Park, 4/22/2014

Posted by Cynthia Nijmeh on Apr 23, 2014 9:50:00 AM
In reorganizing our three bedroom home to welcome our first child, we quickly realized we needed to maximize space. We have overnight guests about 30 nights a year and didn't want a whole room wasted on just a bed. Yet, we didn't want to sacrifice design for function. Enter Valet! 

After an on line query, their skilled Designer Gia followed up the next day to schedule an in-home appointment. She drafted a schematic plan based on our room's measurements and feature requirements (i.e. electrical, built in lighting, nightstands, storage etc). She then hosted an on line meeting so we could provide real-time feedback during our busy workdays and keep the process moving. We were most surprised with their modern selection of materials given our mid-century/eclectic design aesthetic. We truly thought all wall bed units had to be clunky and traditional..we were wrong. 

Four weeks later a small crew showed up on time to install our new custom wall bed. They just quietly got in and got it done, and fast. And I swear they left the room cleaner than they found it. We got home from work and spent 30 minutes just admiring their handy work and our genius decision. Not only does this room standout among the others, but we know it adds resell value to our home. 

Valet's process was truly seamless and swift...from design, to payment, to install. We have several other custom build projects we're considering, and it will be a no brainer to use Valet again.
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Topics: Custom Closets, Custom Wall Beds, Custom Murphy Beds, multi-function rooms, Customer Satisfaction, repeat customer, Remodeling, Customer Service

Suzanne, V., Danville, CA 4/19/2014

Posted by Cynthia Nijmeh on Apr 19, 2014 4:36:00 PM
I was very happy with our Danville designer, Jerry Archer.  He was friendly, thorough, new his product, and was efficient in all aspects. 
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Topics: Custom Closets, Custom Entertainment Centers, garage organization, Custom Wall Beds, Custom Murphy Beds, multi-function rooms, Custom Bookshelves, Custom Home Offices, Closet Organization Tips, garage floors, Custom Garages, Green, Handles and Knobs Selection, Customer Satisfaction, Awards

Larry, M., Danville, 5/7/2014

Posted by Cynthia Nijmeh on May 9, 2000 11:29:00 AM
Outstanding customer service from Designer Jerry Archer.  Jerry was very responsive to our needs and worked with us to design top of the line cabinetry.  Jerry has designed cabinetry for three of our homes over the years and each design excelled in creating ample space for storage along with an appearance that has added to the over-all environment of each of our homes. Jerry is always very sensitive to our needs and works with us in a professional and courteous manner.
Thank you Jerry!
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Topics: Reviews, Custom Closets, Custom Entertainment Centers, garage organization, Closet Organization, Custom Wall Beds, multi-function rooms, Custom Home Offices, Closet Organization Tips, Green, Handles and Knobs Selection, Customer Satisfaction, repeat customer, Remodeling, Customer Service

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