Customer Reviews for Valet Custom Cabinets & Closets

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Sandy, S., San Jose, 5/26/2014

Posted by Cynthia Nijmeh on Jun 12, 2014 11:11:00 AM
What a fantastic company to work with!  I was overwhelmed trying to figure out how to organize my garage and Shari, my salesperson, not only helped with the design of the storage cabinets, but she gave me excellent tips.  The project turned out great!  Everyone in the company was friendly and professional.  The products are top of the line.
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Topics: Reviews, Custom Closets, Closet Organization, houzz professional designers, multi-function rooms, Closet Organization Tips, Green, Customer Satisfaction, Remodeling, Customer Service, Awards

Sue,L., Cupertino,5/23/2014

Posted by Cynthia Nijmeh on Jun 12, 2014 11:08:00 AM
Our new office space is perfect!

After visiting the Campbell showroom and working with Robert on design, installation went smoothly and quickly just 4 weeks later. Every staff member we worked with - from design, scheduling, installation, and accounting - was friendly, knowledgeable, competent, and professional - a real pleasure to work with. 

The showroom had wonderful room-sized displays in a variety of price points - not just the high-end products - configured in a way to inspire the customer. Probably every cupboard, closet, shelf, desk, table, and bed that they offer was incorporated into at least one of the design rooms.

Three things impressed us in particular. (1) We especially appreciated Robert's 'soft sell' style. There was no pressure to upgrade our materials selections to more expensive styles. (2) During installation, we discovered that 2 cabinet vents had not been installed. The cabinet was returned to the shop immediately to correct the oversight and installation was completed the same day. (3) The installation crew kept their work area neat and left things super clean upon departure. 

We would recommend Valet Custom Cabinets & Closets to anyone without reservation.
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Topics: Reviews, Custom Closets, Closet Organization, multi-function rooms, Closet Organization Tips, Customer Satisfaction, Remodeling, Customer Service, Awards

Katherine, S., Palo Alto, 5/22/2014

Posted by Cynthia Nijmeh on Jun 12, 2014 11:04:00 AM
I had a great experience with Valet Custom Cabinets & Closets and highly recommend working with them.  I really enjoyed collaborating with their designer, Karin.  She took all of my ideas and suggestions and put together a beautiful built-in wall-to-wall dresser/shelving combination design including a built in mirror unit, matching under window bench-dresser and matching nightstand.  The quality and precision of the materials and workmanship was beautiful.  They provided realistic production schedules and arrived on site on time.  The installers were courteous, skilled professionals, who left the install site as tidy as when they started.  Valet Custom even accommodated and excelled in adding some specialty lighting and shelving additions that I asked for after the initial install.  They were always a joy to work with and can create practically any type of bedroom, closet or home space you could imagine.  I'm happy to give them the highest rating.
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Topics: Reviews, Custom Closets, Closet Organization, multi-function rooms, Closet Organization Tips, Customer Satisfaction, Remodeling, Customer Service, Awards

Julie, H., Menlo Park, 4/22/2014

Posted by Cynthia Nijmeh on Apr 23, 2014 9:50:00 AM
In reorganizing our three bedroom home to welcome our first child, we quickly realized we needed to maximize space. We have overnight guests about 30 nights a year and didn't want a whole room wasted on just a bed. Yet, we didn't want to sacrifice design for function. Enter Valet! 

After an on line query, their skilled Designer Gia followed up the next day to schedule an in-home appointment. She drafted a schematic plan based on our room's measurements and feature requirements (i.e. electrical, built in lighting, nightstands, storage etc). She then hosted an on line meeting so we could provide real-time feedback during our busy workdays and keep the process moving. We were most surprised with their modern selection of materials given our mid-century/eclectic design aesthetic. We truly thought all wall bed units had to be clunky and traditional..we were wrong. 

Four weeks later a small crew showed up on time to install our new custom wall bed. They just quietly got in and got it done, and fast. And I swear they left the room cleaner than they found it. We got home from work and spent 30 minutes just admiring their handy work and our genius decision. Not only does this room standout among the others, but we know it adds resell value to our home. 

Valet's process was truly seamless and swift...from design, to payment, to install. We have several other custom build projects we're considering, and it will be a no brainer to use Valet again.
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Topics: Custom Closets, Custom Wall Beds, Custom Murphy Beds, multi-function rooms, Customer Satisfaction, repeat customer, Remodeling, Customer Service

Larry, M., Danville, 5/7/2014

Posted by Cynthia Nijmeh on May 9, 2000 11:29:00 AM
Outstanding customer service from Designer Jerry Archer.  Jerry was very responsive to our needs and worked with us to design top of the line cabinetry.  Jerry has designed cabinetry for three of our homes over the years and each design excelled in creating ample space for storage along with an appearance that has added to the over-all environment of each of our homes. Jerry is always very sensitive to our needs and works with us in a professional and courteous manner.
Thank you Jerry!
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Topics: Reviews, Custom Closets, Custom Entertainment Centers, garage organization, Closet Organization, Custom Wall Beds, multi-function rooms, Custom Home Offices, Closet Organization Tips, Green, Handles and Knobs Selection, Customer Satisfaction, repeat customer, Remodeling, Customer Service

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