Customer Reviews for Valet Custom Cabinets & Closets

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Ed,S.,Aptos,7/28/2014-Wall Bed and Cabinet

Posted by Cynthia Nijmeh on Jul 28, 2014 1:59:00 PM

We just finished a custom wall bed and cabinet project and are extremely happy with the results.Mark Olson was our initial contact person and designer and we would highly recommend Mark and Valet Custom Cabinets. Mark was great at responding to our email or telephone inquiries. The scheduling and installation also went very smoothly. 
We compared product and prices with California Closets and the decision to go with Valet was made pretty easy by the professional care and service we received from Mark, Larry and the Valet staff.

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Topics: Reviews, Custom Wall Beds, Custom Murphy Beds, Customer Satisfaction, repeat customer, Customer Service, Awards

Jason, S., San Jose, 7/26/2014-Closet,Office,Garage

Posted by Cynthia Nijmeh on Jul 24, 2014 3:01:00 PM

Robert and his team installed Master Bedroom, Office and Garage Cabinets/closets.  They were meticulous in their design and to our needs.  They installed everything within 3 days and we are so happy with the quality and the way the closets look.   We couldn't recommend them more.

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Topics: Reviews, Custom Closets, garage organization, houzz professional designers, Custom Home Offices, garage floors, Custom Garages, Customer Satisfaction, repeat customer, Customer Service, Awards

John, G., San Jose, 7/21/2014-Garage

Posted by Cynthia Nijmeh on Jul 24, 2014 2:53:00 PM
I cannot belive my garage could look so great everybody was great to work with and right on time I am so happy with this job big john
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Topics: Reviews, Customer Satisfaction, repeat customer, Announcements, Awards

Paul, V., Sunnyvale,7/18/2014-Walk-in Closet

Posted by Cynthia Nijmeh on Jul 8, 2014 2:10:00 PM

Larry and team are awesome, fast, cost effective and wonderful to work with!!!! We LOVE our new walk in closet.....I highly recommend them......

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Topics: Reviews, Custom Closets, Closet Organization, houzz professional designers, Customer Satisfaction, repeat customer, Announcements, Customer Service, Awards

Andy, P., Belvedere Tiburon, 6/20/2014

Posted by Cynthia Nijmeh on Jun 24, 2014 10:06:00 AM
We recently had Valet install a new office. Jerry Archer was our consultant. He is very through and did a great job. He listened to our needs, offered suggestions and graciously adapted to our schedule. Our installation went smoothly.  Our installers Mark & Zoltan were kind, efficient and neat. We are very pleased with the results and have already recommended Valet to other friends. We look forward to working with Jerry on another project soon.
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Topics: Custom Closets, Custom Entertainment Centers, Closet Organization, Custom Wall Beds, multi-function rooms, Custom Home Offices, Closet Organization Tips, Green, Handles and Knobs Selection, Customer Satisfaction, repeat customer, Announcements, Awards

Nancy,J., Cupertino, 6/20/2014

Posted by Cynthia Nijmeh on Jun 20, 2014 10:25:00 AM
I was very happy with Valet. I had a hard time deciding to go ahead and let professionals make sense of my closet space --- I assumed it would be super expensive and complicated.  I was interested in Valet because they have a beautiful showroom --- I visited unannounced and everyone was very friendly and helpful, did not pressure me. The price for what I wanted to do was very reasonable too, wish I had done it earlier. I worked with Shari Krandel as my design consultant and she was great. Listened to what I wanted, was very tactful explaining why some things might not work too well, and very helpful suggesting solutions to various  wants and needs. Our installer was great too, he worked solo and got it done quickly and efficiently. At one point he realized something he had been given was wrong --- I figured everything would be delayed. But since Valet's factory is local he just called them and went and picked up what he needed --- was back in no time and finished the job. Really a delight --- even my husband (who was very wary about the project) could find nothing to complain about.  

I definitely recommend Valet and Shari Krandel --- go check out their showroom, it's terrific and the people are friendly and very helpful.
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Topics: Reviews, Custom Closets, Closet Organization, Closet Organization Tips, Customer Satisfaction, repeat customer, Announcements, Customer Service

Julie, H., Menlo Park, 4/22/2014

Posted by Cynthia Nijmeh on Apr 23, 2014 9:50:00 AM
In reorganizing our three bedroom home to welcome our first child, we quickly realized we needed to maximize space. We have overnight guests about 30 nights a year and didn't want a whole room wasted on just a bed. Yet, we didn't want to sacrifice design for function. Enter Valet! 

After an on line query, their skilled Designer Gia followed up the next day to schedule an in-home appointment. She drafted a schematic plan based on our room's measurements and feature requirements (i.e. electrical, built in lighting, nightstands, storage etc). She then hosted an on line meeting so we could provide real-time feedback during our busy workdays and keep the process moving. We were most surprised with their modern selection of materials given our mid-century/eclectic design aesthetic. We truly thought all wall bed units had to be clunky and traditional..we were wrong. 

Four weeks later a small crew showed up on time to install our new custom wall bed. They just quietly got in and got it done, and fast. And I swear they left the room cleaner than they found it. We got home from work and spent 30 minutes just admiring their handy work and our genius decision. Not only does this room standout among the others, but we know it adds resell value to our home. 

Valet's process was truly seamless and swift...from design, to payment, to install. We have several other custom build projects we're considering, and it will be a no brainer to use Valet again.
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Topics: Custom Closets, Custom Wall Beds, Custom Murphy Beds, multi-function rooms, Customer Satisfaction, repeat customer, Remodeling, Customer Service

Dave, T., San Jose, 3/31/2014

Posted by Cynthia Nijmeh on Apr 4, 2014 2:18:00 PM
I recently returned to the Valet Showroom in Campbell and was amazed at all the new and innovative products they have added. Wow, the showroom is stunning and I had no idea how versatile their product line is. I am a General Contractor who knows the difference between quality workmanship and low end cabinetry. Valet is definitely a big cut above their competition, if they have any. The garage cabinets I own have lasted for years and I'd love to do my own kitchen over just to show off what's new in the marketplace. Great service too! 
Looking forward to remaining a repeat customer.
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Topics: Customer Satisfaction, repeat customer, Yelp

Larry, M., Danville, 5/7/2014

Posted by Cynthia Nijmeh on May 9, 2000 11:29:00 AM
Outstanding customer service from Designer Jerry Archer.  Jerry was very responsive to our needs and worked with us to design top of the line cabinetry.  Jerry has designed cabinetry for three of our homes over the years and each design excelled in creating ample space for storage along with an appearance that has added to the over-all environment of each of our homes. Jerry is always very sensitive to our needs and works with us in a professional and courteous manner.
Thank you Jerry!
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Topics: Reviews, Custom Closets, Custom Entertainment Centers, garage organization, Closet Organization, Custom Wall Beds, multi-function rooms, Custom Home Offices, Closet Organization Tips, Green, Handles and Knobs Selection, Customer Satisfaction, repeat customer, Remodeling, Customer Service

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