Customer Reviews for Valet Custom Cabinets & Closets

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Lisa, M., We are so happy with Valet!-Guest Room

Posted by Cynthia Nijmeh on Feb 14, 2015 3:53:48 PM

We are so happy with our new guest room/office from Valet Custom Cabinets & Closets!  We recently converted our son's room, putting in a queen size murphy bed and desk unit.  Shari K. worked with us to keep our project within our budget, and her final design was spot on for our space.  The bed unit includes a pull-down night stand, shelves, and storage cabinet on one side, while the desk has plenty of cabinets both above and below the work surface.  This was our son's room (he has just recently graduated from college and moved into his first place), and when he saw it, he said, "Man I wish you had done this when I live here!"http://www.valetcustom.com/products/wall-beds

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Topics: Custom Wall Beds, Custom Murphy Beds, Customer Service, Awards

E. G.-Review for a home office by Valet

Posted by Cynthia Nijmeh on Feb 14, 2015 1:46:42 PM

This review is long overdue, but I wanted to do justice to this place and say I was truly happy with the service I received :)

We ordered a custom home office that included; custom cabinets, shelves and a built-in table for our new office room. We worked with Robert Gudanets, who did an amazing design job and advised us on the various usability aspects of our to-be-ordered furniture. Robert came to our house to measure everything, and then emailed us his proposed design. We bounced several emails back and forth a few times until we got everything right, and Robert was good in answering the numerous questions we had. He even facilitated my request for a non-standard shelf that I needed for electronics equipment.http://www.valetcustom.com/products/home-offices

http://www.houzz.com/pro/valet/valet-custom-cabinets-closets
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Topics: Custom Home Offices, Customer Service, Awards

Kelly, H.,San Jose, 8/1/2014-Walk-in Closet

Posted by Cynthia Nijmeh on Aug 9, 2014 12:19:00 PM

I was referred to Mark Olson at Valet and could not be happier with the results!!  Valet designed and installed our Master walk in closet and I just love it!! He did a fantastic job of looking at what we had, listening to what we wanted, showing us things we would not have considered, and then designing something that was just right for us.  
The team that installed our closet also did an excellent job!!  They were very nice, consulted with me when questions came up, kept me up to date on their progress, and finished early.
Overall, this was a great experience and I will use Valet again the next time!!

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Topics: Reviews, Custom Closets, houzz professional designers, Customer Satisfaction, Customer Service, Awards

Ed,S.,Aptos,7/28/2014-Wall Bed and Cabinet

Posted by Cynthia Nijmeh on Jul 28, 2014 1:59:00 PM

We just finished a custom wall bed and cabinet project and are extremely happy with the results.Mark Olson was our initial contact person and designer and we would highly recommend Mark and Valet Custom Cabinets. Mark was great at responding to our email or telephone inquiries. The scheduling and installation also went very smoothly. 
We compared product and prices with California Closets and the decision to go with Valet was made pretty easy by the professional care and service we received from Mark, Larry and the Valet staff.

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Topics: Reviews, Custom Wall Beds, Custom Murphy Beds, Customer Satisfaction, repeat customer, Customer Service, Awards

Jason, S., San Jose, 7/26/2014-Closet,Office,Garage

Posted by Cynthia Nijmeh on Jul 24, 2014 3:01:00 PM

Robert and his team installed Master Bedroom, Office and Garage Cabinets/closets.  They were meticulous in their design and to our needs.  They installed everything within 3 days and we are so happy with the quality and the way the closets look.   We couldn't recommend them more.

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Topics: Reviews, Custom Closets, garage organization, houzz professional designers, Custom Home Offices, garage floors, Custom Garages, Customer Satisfaction, repeat customer, Customer Service, Awards

Paul, V., Sunnyvale,7/18/2014-Walk-in Closet

Posted by Cynthia Nijmeh on Jul 8, 2014 2:10:00 PM

Larry and team are awesome, fast, cost effective and wonderful to work with!!!! We LOVE our new walk in closet.....I highly recommend them......

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Topics: Reviews, Custom Closets, Closet Organization, houzz professional designers, Customer Satisfaction, repeat customer, Announcements, Customer Service, Awards

Richard, T., Los Gatos, 7/1/2014

Posted by Cynthia Nijmeh on Jul 8, 2014 2:04:00 PM
We went to custom valet due to the good reviews on yelp and because all the other companies we had tried had come up with their own ideas of what we wanted or were outrageously expensive. 

From the moment we walked into the showroom we were impressed by the friendliness of the staff and the in depth knowledge they had of their business. We worked with Mark Olson who was a delight. He listened to what we wanted, suggested good ideas of his own and came out to our house many times to ensure he got the design exactly right. After installation was complete we wanted another change and he was again totally understanding and made our tasks a reality quickly and efficiently

Finally the installation crew deserve a mention. They were polite, quiet, cleaned up each day and once again were a delight to work with.

I cant recommend Mark and Valet Custom highly enough. This was truly a great experience.
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Topics: Custom Closets, garage organization, Closet Organization, Custom Murphy Beds, Custom Garages, Customer Satisfaction, Customer Service, Awards

Nancy,J., Cupertino, 6/20/2014

Posted by Cynthia Nijmeh on Jun 20, 2014 10:25:00 AM
I was very happy with Valet. I had a hard time deciding to go ahead and let professionals make sense of my closet space --- I assumed it would be super expensive and complicated.  I was interested in Valet because they have a beautiful showroom --- I visited unannounced and everyone was very friendly and helpful, did not pressure me. The price for what I wanted to do was very reasonable too, wish I had done it earlier. I worked with Shari Krandel as my design consultant and she was great. Listened to what I wanted, was very tactful explaining why some things might not work too well, and very helpful suggesting solutions to various  wants and needs. Our installer was great too, he worked solo and got it done quickly and efficiently. At one point he realized something he had been given was wrong --- I figured everything would be delayed. But since Valet's factory is local he just called them and went and picked up what he needed --- was back in no time and finished the job. Really a delight --- even my husband (who was very wary about the project) could find nothing to complain about.  

I definitely recommend Valet and Shari Krandel --- go check out their showroom, it's terrific and the people are friendly and very helpful.
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Topics: Reviews, Custom Closets, Closet Organization, Closet Organization Tips, Customer Satisfaction, repeat customer, Announcements, Customer Service

Sandy, S., San Jose, 5/26/2014

Posted by Cynthia Nijmeh on Jun 12, 2014 11:11:00 AM
What a fantastic company to work with!  I was overwhelmed trying to figure out how to organize my garage and Shari, my salesperson, not only helped with the design of the storage cabinets, but she gave me excellent tips.  The project turned out great!  Everyone in the company was friendly and professional.  The products are top of the line.
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Topics: Reviews, Custom Closets, Closet Organization, houzz professional designers, multi-function rooms, Closet Organization Tips, Green, Customer Satisfaction, Remodeling, Customer Service, Awards

Sue,L., Cupertino,5/23/2014

Posted by Cynthia Nijmeh on Jun 12, 2014 11:08:00 AM
Our new office space is perfect!

After visiting the Campbell showroom and working with Robert on design, installation went smoothly and quickly just 4 weeks later. Every staff member we worked with - from design, scheduling, installation, and accounting - was friendly, knowledgeable, competent, and professional - a real pleasure to work with. 

The showroom had wonderful room-sized displays in a variety of price points - not just the high-end products - configured in a way to inspire the customer. Probably every cupboard, closet, shelf, desk, table, and bed that they offer was incorporated into at least one of the design rooms.

Three things impressed us in particular. (1) We especially appreciated Robert's 'soft sell' style. There was no pressure to upgrade our materials selections to more expensive styles. (2) During installation, we discovered that 2 cabinet vents had not been installed. The cabinet was returned to the shop immediately to correct the oversight and installation was completed the same day. (3) The installation crew kept their work area neat and left things super clean upon departure. 

We would recommend Valet Custom Cabinets & Closets to anyone without reservation.
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Topics: Reviews, Custom Closets, Closet Organization, multi-function rooms, Closet Organization Tips, Customer Satisfaction, Remodeling, Customer Service, Awards

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